Effective Date: November 16, 2020
Our privacy policy (“Privacy Policy”) explains how we collect, use, share, and safeguard your information in connection with your use of our mobile applications and services (“Services”). If you do not agree with the terms of our Privacy Policy, you should stop using the Services and delete your account.
We Ski reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If We Ski makes changes to the Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner. We will notify you of a revised Privacy Policy by updating the “Effective Date” at the top. If the revised Privacy Policy is not acceptable to you, you should stop using the Services and delete your account.
We Ski is headquartered in Steamboat Springs, Colorado. Our Services are provided to you by Xovation Corporation. If you are a resident of the European Economic Area (“EEA”), Xovation Corporation is the controller of your personal data for the purposes of EEA data protection law.
Unless indicated otherwise, this Privacy Policy does not apply to third party products or services.
Questions or comments about this Privacy Policy may be submitted to support@xovation.com.
We Ski collects information about you, including information that directly or indirectly identifies you, when you or other members choose to share it with us. We also collect information about how you use the Services. There are several ways in which you share information about yourself, your friends, and your activities with We Ski. For example:
We collect basic account information such as your name, email address, profile picture, date of birth and gender.
Profile, activity and use information is collected about you when you choose to upload a picture, activity (including date, time and geo-location information), or otherwise use the Services.
We collect and process location information when you use the Services, for example while recording an activity. We do not track your device location while you are not using We Ski. If you would like to stop device location tracking, you may do so at any time by adjusting your device settings.
When you make a payment on We Ski, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
We Ski allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook, Google, or Apple (collectively, “Third-Party Accounts”). When you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account provider and is provided to We Ski under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your Third-Party Account.
We collect information from your mobile device, which provides us with technical information when you access or use the Services. This technical information includes device and network information, log files and analytics information.
The Services use log files. The information stored in those files includes information such as IP address, platform type, date/time stamp, etc. This information is used to analyze trends, administer, protect and secure the Services, and gather broad demographic information for aggregate use. IP addresses may be linked to session IDs, member IDs and device identifiers.
We Ski uses the information we collect in order to operate the Services and customize them for you.
We use the information we collect to process payments, provide support related to the Services, enforce our Terms of Use, and to communicate with you (including to send marketing and push communications) where you have not opted out of receiving such messages and notifications.
We also use the information we collect to analyze, develop and improve the Services. To do this, We Ski may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.
We may also use the information we collect to market and promote the Services.
We do not sell your personal information. We Ski may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. This aggregated information will be de-associated with your name and other identifiers. Examples of the type of information we may aggregate include information about demographics, resorts frequented, lifts used, and lift wait times. We Ski may use, sell, license, and share this aggregated information with third parties for research or other business purposes. We Ski may also use aggregated information to generate heat maps.
We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Transport Layer Security (TLS) technology to allow for the encryption of personal information and credit card numbers. The Services are registered with site identification authorities so that your device can confirm We Ski’s identity before any personal information is sent. In addition, We Ski’s secure servers protect this information using advanced firewall technology.
We Ski offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and push notifications by adjusting the communication settings on the Settings screen. You may also unsubscribe by following the instructions contained at the bottom of each email. Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy or our Terms of Use, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.
You may correct, amend or update profile or account information at any time by adjusting that information in your account settings.
You can delete your account by selecting the "Delete Account" option on the Settings screen. After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, and activities cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.
Note that content you have shared with others, such as photos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
We Ski also provides you the option to remove individual activities you have posted from view on the Services without deleting your account. The activities will typically remain on We Ski’s systems.
We provide the same suite of privacy tools and controls to all of our members worldwide. Particular rights may be available to you if you reside in certain locations, such as the EEA, Brazil or California.
We Ski relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:
The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United States, as it is necessary to provide the Services and perform the Terms of Use. United States privacy laws may not be as protective as those in your jurisdiction.
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information (e.g., profile information) and you can remove individual activities from view on the Services without deleting your account. Following your deletion of your account, it may take up to 90 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to We Ski, such as statistics of the use of the Services. For example, we may retain depersonalized geolocation information to continue to improve the Services. This information will be de-associated with your name and other identifiers.